This Payment Policy applies to purchases made through Orthoriax.com, operated by MAXNOVA LLC.

Currency and accepted methods

Unless clearly stated otherwise, prices are displayed and charged in U.S. dollars. The accepted payment methods are the options shown at checkout. Availability can vary by device, location, order value, and payment provider.

Charges and order total

Before you submit payment, checkout displays the product subtotal, discounts, shipping charges, applicable taxes, and final order total. We do not add undisclosed charges after purchase.

Authorization

By placing an order, you confirm that the billing information is accurate and that you are authorized to use the selected payment method. Your provider may place an authorization hold before the charge is completed. We may use automated or manual fraud checks, request reasonable verification, or cancel an order if payment cannot be authorized or activity appears unauthorized. If a paid order is canceled, the relevant amount is returned to the original payment method.

Payment security

Payments are processed through secure checkout by authorized payment providers. Orthoriax does not receive or store complete payment-card numbers. Payment providers may process information under their own privacy notices and terms.

Refunds

Approved refunds are issued to the original payment method in accordance with our Return & Refund Policy. We issue an approved refund within 10 business days after inspection or approval, but the payment provider may require additional time to post the credit.

Billing questions

If you do not recognize a charge or believe you were charged incorrectly, contact support@orthoriax.com with the order number and a description of the issue. Do not email complete card numbers or account passwords.