These Terms of Service (“Terms”) govern your use of Orthoriax.com and purchases from Orthoriax, operated by MAXNOVA LLC. By accessing the website or placing an order, you agree to these Terms and our posted policies.

1. Eligibility and lawful use

You must be legally able to enter a binding contract in your jurisdiction. You may not use the website or products for unlawful, fraudulent, abusive, or unauthorized purposes or interfere with the security or operation of the website.

2. Product information

We aim to describe products, colors, sizes, materials, compatibility, availability, and prices accurately. Screen settings and manufacturing variations may affect appearance. We may correct errors, update information, or withdraw an item when reasonably necessary. Material changes affecting an accepted order will be communicated to you.

3. Health and product-use information

Website content is provided for general information and is not medical advice. Orthoriax is not a healthcare provider. Read all product labels and instructions, use products only as directed, and consult a qualified healthcare professional if you have a medical condition, are recovering from injury or surgery, are pregnant, or are unsure whether a product is suitable. Stop use and seek appropriate advice if discomfort or an adverse reaction occurs.

4. Orders and acceptance

Submitting an order is an offer to purchase. An order confirmation acknowledges receipt but does not always mean the order has been accepted. We may decline or cancel an order for reasons such as unavailable inventory, suspected fraud, payment failure, pricing error, delivery restrictions, or legal compliance. If we cancel after payment, we will refund the amount charged for the canceled item.

5. Prices, taxes, and payment

Prices are shown in U.S. dollars unless stated otherwise. Shipping charges, applicable taxes, discounts, and the final order total are displayed before you place the order. Payment is due at checkout through the methods offered there. You confirm that your billing information is accurate and that you are authorized to use the selected payment method.

6. Shipping, returns, and refunds

Our Shipping Policy and Return & Refund Policy are incorporated into these Terms. For U.S. orders, the stated total delivery estimate is 7-15 business days, and eligible return requests must be made within 30 calendar days after delivery.

7. Promotions

Promotions, discount codes, and special offers are subject to the conditions shown with the offer. Unless stated otherwise, promotions cannot be combined, have no cash value, and may be changed or ended prospectively where permitted by law.

8. Intellectual property

The website and its original content, branding, graphics, layout, and other materials are owned by or licensed to MAXNOVA LLC and are protected by applicable intellectual-property laws. You may use the website only for personal, non-commercial shopping purposes. You may not copy, republish, sell, scrape, or exploit website content without written permission.

9. Reviews and user content

If you submit a review, photograph, or other content, you confirm that it is truthful, lawful, and does not violate another person’s rights. You grant MAXNOVA LLC a non-exclusive, worldwide, royalty-free license to use and display the content for operating and promoting Orthoriax, subject to applicable privacy law. We may moderate or remove content that violates these Terms.

10. Third-party services

The website may rely on or link to third-party services, including Shopify, payment providers, carriers, analytics providers, or social platforms. Their separate terms and privacy notices may apply. We are not responsible for third-party websites that we do not control.

11. Disclaimer of warranties

To the maximum extent permitted by law, the website and products are provided on an “as available” basis, except for warranties expressly stated by us or required by law. We do not promise that website access will be uninterrupted or error-free, and we do not guarantee a particular health, comfort, or performance outcome.

12. Limitation of liability

To the maximum extent permitted by law, MAXNOVA LLC and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Where liability cannot be excluded, it is limited to the amount paid for the product or service giving rise to the claim, unless applicable law requires a greater remedy.

13. Indemnification

To the extent permitted by law, you agree to indemnify MAXNOVA LLC from third-party claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

14. Governing law

These Terms are governed by the laws of 30 N Gould St Ste N, Sheridan, WY 82801, United States, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise. Any court proceeding must be brought in a court with lawful jurisdiction.

15. Severability and waiver

If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver of the right to enforce it later.

16. Changes to these Terms

We may update these Terms prospectively. The revised date at the top identifies the latest version. Changes apply when posted unless a later date is stated; they do not retroactively change an order already accepted except where legally required.

17. Contact

Legal business / operator: MAXNOVA LLC

Website: Orthoriax.com

Email: support@orthoriax.com

Phone: +1 (512) 254-7990

Business mailing address: 30 N Gould St Ste N, Sheridan, WY 82801, United States